In advance of this weekends snow storm PECO announced it is coordinating its storm preparation and response efforts to support customers and is sharing important tips with customers including how to report and track power outages, should they occur.
As of Sunday afternoon there were a few power outages noted on the energy companies “outage map”
PECO said it has has proactively increased staffing to ensure crews are available to respond to any power outages as quickly and safely as possible.
The storm is bringing significant accumulation of snow, along with sleet and or freezing rain, which can have an impact on trees and power lines, officials said.
If you’re experiencing a power outage customers experiencing issues with their electric or natural gas services should contact PECO at 1-800-841-4141.
Alternatively, customers can easily report at this link
PECO has a two-way texting program for outages. By texting “ADDOUTAGE” to
MYPECO (697326), customers can enroll in the program, report outages, and
check the status of their outage through text messaging. To use this service, а
customer’s mobile number must be registered with their account.
Company officials say they are monitoring the weather and developing plans for impacts on the company’s electric and natural gas systems.
When extreme weather hits, PECO is prepared and dedicated to restoring service
to customers as safely and quickly as possible. PECO has work crews ready to go address storm impacts. In the event of outages, crews will work around the clock until every last customer is restored, a PECO spokesperson said Sunday.
PECO recommends during winter storms, customers also should remember to:
1. Keep exhaust vents for natural gas appliances like water heaters, furnaces, and
fireplaces clear of snow and ice to prevent buildup of carbon monoxide.
2. Keep natural gas meters clear of snow and ice by using a broom or brush to
gently clear the area around the meter.
3. Find more safety tips at peco.com/Storm.
PECO’s restoration priorities are focused on public safety and other essential services
such as 911 centers, hospitals, and pumping stations. Then restoration is generally
scheduled so that the greatest number of customers can be restored as quickly and safely as possible, said officials.
After addressing downed live wires or potentially life-threatening issues, PECO said, crews will focus on transmission lines that serve thousands of customers and substation equipment that can affect widespread areas. Crews will then address main distribution lines serving large numbers of customers and secondary lines serving neighborhoods. After major repairs are complete, crews will begin to work on service lines to individual homes and businesses.
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